Our policies outline what is expected of our students and families as well as us, as the teachers!
♬ Tuition is due on a monthly basis and must be paid at the first lesson/class/tutoring session of the month. Payment by cash or check (made payable to Valotta Studios) is preferred. Credit cards are also accepted with a processing fee of 3%.
♬ If tuition is not received by the second lesson/class/tutoring session of the month, your teacher may be unable to teach your child. Lessons will resume when the monthly payment has been made.
♬ Your tuition payment is based on the number of lessons/classes/tutoring sessions you will be taking during that month. Some group classes are one flat rate- specific details are available on the individual group class pages.
♬ Teachers are expected to create lesson plans and assign weekly homework specific for the student’s needs. Students are expected to complete their weekly assigned homework.
♬ Students are expected to come to lessons/classes/tutoring sessions with all of their materials and instruments needed (with the exception of a piano or drum kit). All students should have access to an instrument at home to practice.
♬ If at any time you decide to discontinue lessons/classes/tutoring sessions, we ask that you notify our office and finish any remaining lessons that you have paid for. Unused lesson/classes/tutoring sessions cannot be refunded.
♬ Students are expected to attend their regularly scheduled lessons/classes/tutoring sessions. Lessons/classes/tutoring sessions will begin and end promptly on the part of the student and the teacher. If you are late for a lesson/class/tutoring session, you will forfeit any time lost.
♬ If a student must miss a lesson or tutoring session, at least 24 hours notice must be given to your teacher or our office staff. If a lesson or tutoring session is cancelled with less than 24 hours notice, the lesson/tutoring session is forfeited and a make-up cannot be given. Forgetting to attend a scheduled lesson/tutoring session is not considered an excused absence. If a teacher must cancel a lesson/tutoring session, a make-up lesson will be given. If two consecutive lesson/tutoring sessions are missed without notice, you may be removed from our schedule.
♬ Make-ups must be scheduled within 30 days of an excused missed lesson or tutoring session. Your teacher will contact you with available dates and times when the make-up can take place. If the lesson is not made up within that time, the lesson will be forfeited. Unused make-up lessons CANNOT be credited to the next month’s tuition. Missed group classes generally do not have make-up options available. In special circumstances, a make-up class may be scheduled.
♬ We close for seven major holidays each year: New Year’s Eve & New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving & Black Friday, and Christmas Eve & Christmas Day. On days that the studio closes, no make up lessons will need to be scheduled.
♬ During the winter months, we generally follow Downingtown Area School District’s emergency weather closings. In the event of a studio closure, you will be contacted directly by 12:00 pm that day.
♬ If your lesson or tutoring session is canceled due to weather, you will receive a make-up. Your teacher will email you with their available dates and times when the make-up can take place. If the lesson/tutoring session is not made up within 30 days from the date of the studio closure, the lesson/tutoring session will be forfeited.
* Valotta Studios reserves the right to dismiss a student for inappropriate behavior and/or non-compliance with any of the above policies *